Medical Plans
Summary of Benefits
Summary of Benefits
United HealthCare
2027 UHC Summary of Benefits - COMING SOON!
- UHC Harmony $10 HMO
- UHC Alliance $10 HMO
- UHC Harmony HMO w/ HRA
- UHC Alliance HMO w/ HRA
- UMR (UHC) Select Plus PPO
2026 UHC Summary of Benefits
Kaiser Permanente
2027 Kaiser Summary of Benefits - COMING SOON!
- Kaiser $15 HMO
- Kaiser $25 HMO
2026 Kaiser Summary of Benefits
Cigna
2027 Cigna Summary of Benefits - Coming Soon!
- Cigna Select $10 HMO
2026 Cigna Summary of Benefits
CUSD OFFERS 9 MEDICAL PLANS:
- 2026 Group Plan Numbers
- 2027 Group Plan Numbers - Coming Soon!
- Health Care Glossary
- 2026 Medical Side-by-Side Comparison Sheet
- 5 - United HealthCare (UHC) HMO Plans
- 1 - UMR/ United HealthCare (UHC) PPO Plan
- 2 - Kaiser HMO Plans
- 1 - Cigna HMO Plan
- 2027 Medical Side-by-Side Comparison Sheet - Coming Soon!
- MyVEBA (for Members with Current Coverage)
Access your virtual ID cards online!
- UHC Customer Service: (888) 586-6365
- UHC Website
- 2026 How to Find a UHC HMO PCP
- 2027 How to Find a UHC HMO PCP - Coming Soon!
- UHC Mobile App
- UMR Customer Service: (800) 826-9781
- UMR Website
- How to Find a UMR PPO PCP (Choose Select Plus on the Search Page)
UHC/ UMR Plan Names:
- UHC Harmony $10 HMO
- UHC Alliance $10 HMO
- UHC Harmony HMO w/ HRA
- UHC Alliance HMO w/ HRA
- UMR Select Plus PPO
Express Scripts (All UHC Plans):
- Customer Service: (800) 918-8011
- Website
- Express Scripts Flyer
HealthInvest HRA (for UHC Harmony w/ HRA and Alliance w/ HRA Plans)
- BrainShark Videos
Chiropractic Services - Optum Health
- Customer Service: (800) 428-6337
- Group # CHAC-UNLMV
- Optum Website
- Optum Chiropractic and Acupuncture
Mental Health Service for UHC Plans
- Get pre-authorization from Optum Behavioral Health
- Call Optum Customer Service for pre-authorization and for emergencies, 24/7, at (888) 625-4809
- Costs:
- Outpatient services are the same as medical outpatient office co-pays/ costs
- Find an in-network Provider
- Calm App Access
Fitness
- UHC One Pass
- Calm App
- Please include '33' prior to your complete member ID number when registering.
- ex. 33XXXXXXXXX
- Please include '33' prior to your complete member ID number when registering.
Substance Abuse Services
- No need for pre-authorization for inpatient or outpatient services
- Coverage through Optum
- Contact UMR for cost information: (800) 826-9781
- In-network v.s. out-of-network costs are different
- Find an in-network UMR provider
- UMR Mobile App
Carrum Health (Surgery Benefit)
- Customer Service: (888) 855-7806
- For questions please contact VEBA Advocacy or Carrum Health directly.
- Customer Service: (800) 464-4000
- Kaiser Website
- Kaiser Coverage
Kaiser Plan Names:
- Kaiser $15 HMO
- Kaiser $25 HMO
Chiropractic Services - Optum Health
- Customer Service: (800) 428-6337
- Group # CHAC-UNLMV
- Optum Website
- Optum Chiropractic and Acupuncture
Fitness
Mental Health Services
- To schedule a mental health appointment, call: Orange County: (714) 644-6480
- Members do not need a referral.
- Behavioral Health Line & Mental Health Crisis Line: (800) 900-3277
- Available 24/7
- Resolution specialists to help members resolve concerns about mental health care appointments: (800) 390-3503
- PowerPoint on Mental Health Escalation Line
- PowerPoint on Digital Wellness Tools
- Calm and Headspace Apps
- Digital Tools Info
- myStrength App Info
Plan Name: Cigna Select HMO - Southern California
- Customer Service: (800) 244-6224
- Cigna Website
- Cigna and St. Joseph HOAG Health Select
- Find a Cigna PCP
- If a provider number has less than ten digits, you will need to add zeros before.
- Cigna Guest Flyer
- Know Before You Go
- So Cal Network
- After Hours Care
Fitness
Chiropractic Services
- Contact your PCP for Referral
- General Knowledge
- Policy of Therapy Services
Mental Health Services for Cigna Select HMO
- Contact your PCP for Referral
- Mental Health Benefits
Out of Area Dependents
- If I am enrolled in a UHC HMO plan, how do I get my dependent onto an out of area (OOA) plan while they're living out of the area?
- Send an email to one of our department contacts and detail the following information:
- Dependent name, OOA address, and effective date of the change (ex. must be the first of a month)
- We will send the change to VEBA (the trust that administers our insurance) and they will decide which medical plan the dependent is placed onto based on zip code.
- Send an email to one of our department contacts and detail the following information:
- Urgent Care and Emergency Services (Applicable to ALL Medical Plans)
- 2026 UHC Full Network $10 HMO Summary of Benefits (Applicable to UHC Medical Plans only for dependents in the central coast of CA)
- Search providers online for UHC Full Network HMO
- 2026 UHC Surest PPO Summary of Benefits (Applicable to UHC Medical Plans ONLY for dependents outside of CA)
- UHC Surest PPO Mobile App Information in English (Applicable to UHC Medical Plans ONLY for dependents outside of CA)
- UHC Surest PPO Mobile App Information in Spanish (Applicable to UHC Medical Plans ONLY for dependents outside of CA)
- Surest PPO - Preview the Coverage
- Access Code: csveba2026
- Steps to Register Online - Surest PPO
- Virtual Support - Surest PPO
- Value-Based Copays - Surest PPO
- Calm App Access - Surest PPO
- Dr. On Demand - Mental Health Support - Surest PPO
- Equip - Eating Disorder Support - Surest PPO
- Hazelden Betty Ford - Substance Abuse Support - Surest PPO
Disabled Adult Dependents
- The following application processes are processed by the insurance carriers on a first come, first serve basis. This means it can take anywhere between a few weeks to months for them to approve or deny. Please be mindful of when you submit your applications to the insurance carriers due to these delays.
- UHC Members: Please have the treating physician complete the below form and return it directly to UHC per the instructions on the application. UHC will notify the member of approval or denial.
- UHC Disabled Adult Dependent Application
- Once the member receives approval, they can submit a copy to our insurance department so we can provide the approval to VEBA (the trust that administers our insurance).
- UHC Disabled Adult Dependent Application
- Kaiser Members: Contact Kaiser directly at (800) 731-4661 or (858) 614-3584.
- Once the member receives approval, they can submit a copy to our insurance department so we can provide the approval to VEBA (the trust that administers our insurance).
- Cigna Select HMO: Contact Cigna directly at (800) 244-6224.
- Delta Dental and VSP Members: Delta Dental and VSP rely on the status approval granted by the medical carriers.
