If your CUSD laptop or portable device needs repairs, you can bring it into RADAR for faster service. We will try to diagnose issues within 24 hours and get back to you. Please fill out the Computer Laptop-Portable Device Repair Drop Off Form prior to bringing your laptop into RADAR. You are responsible for your documents, so please back up your computer files often. If TIS works on your system, it is your responsibility to have a copy of your files....just in case. This is a great use of your Home Drive (H:)

For support with software, computer use support, printer installation, etc. please visit the

 

To facilitate faster service, please fully complete a Web RADAR Ticket and, if possible, connect to the network via a hardwired connection before contacting the RADAR staff. It is best if you utilize a wired connection that you know works, such as a wired system in your classroom, library, or lab.

Cell phones are amazing devices.  There are many brands, operating systems, providers, carriers, data plans, launchers, apps, and customizations.  Further, each person has a unique way of working with their cell phone that creates unpredictable support situations.  To support each cell phone and create documentation for each individual cell phone type, configuration and customization is not a feasible task.  Therefore, the District cannot choose to support any specific type of phone.  We can only provide configuration settings for employee email to function on cell phones and provide guidance on best practice cell phone use in CUSD.  For support beyond what CUSD offers, please consult your cell phone provider.